SHOPPING INFORMATION

Creating your Everest Asian Market account is quick & easy, follow these steps:

  • Look for “LOGIN / REGISTER” button on our website and select “Create an Account“.
  • Write your desired Username or write Email Address and Password.
  • Go to “My Account” and fill out your “Account Details” and “Addresses“.

We require a completely filled out shipping address, buyer’s contact information and full name for us to process your order.

Important Information:

  • Please note that without a complete account information, Everest Asian Market won’t be able to ship your item.
  • Everest Asian Market don’t collect any credit card information through our online platform. Our third-party payment service providers such as bank or payment on delivery couriers may require if you wish to pay via a credit card.

There are several important reasons for which we designed Everest Asian Market to work this way.

  • Without a registration, you won’t be able to track your order and receive an invoice.
  • Everest Asian Market won’t be able to ship your item as we do not have your shipping address.
  • There is no way we can track the records, should you request for a replacement, refund, etc.
  • We offer several discounts exclusive to members only. You won’t be able to enjoy these discounts without an account.

More importantly, should you encounter any problem or having difficulty with your orders, we can help check all history including tracking code and order number.

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the fewer products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

In the beginning, we are not planning to deliver. In the future, we might move forward and pick up some location that is around 10-mile radius from our store.

After ordering, we will get your information and we will look at your order and proceed with that. If we have the product in stock, we will complete your order and you will get an email notification saying, your order incomplete. If we don’t have in stock, you will also get an email saying some item is not in stock. Its happen because we are running both online and physical store, sometime people will pick the item before your order.

Yes, you will receive an invoice for your order in your email. And you also can check in your order history and invoice for your order if you have signed up for an account. We highly suggest you to create an account in order to save all information.

For Store Pick Up

Usually, your order will be completed within two hours or less. We required you to come and pick up your order with the same business day otherwise, in future you might be not able to order through online.

For Online Shipping

It takes up to one week to 3 weeks to deliver your item at your home, sometime it might take 4 weeks. We try our best to deliver your order at a promising time.

PAYMENT INFORMATION

All payment is at the store. We do not accept any payment through online at this time. We accept Card, cash, EBT, or Apple Pay.

A wish list or want list is an itemization of goods or services that a person or organization desires. If you like some items and decided to buy later we highly suggest you put it in the wishlist so you can order later. In the product page, you will see a heart logo, simply click there and then your product will be added to wishlist.

This is less likely to happen because when you come to pick up an order, we want you to re-check up everything before you take home. This way there won’t be any damage items.

We understand sometimes things happen and you won’t able to pick up the order. In this case, you can ask someone to pick up your order; just remember whoever is coming to pick up your order should have an order number and your name. Other easiest way to cancel your order is through online. If you had an account through us when you order, you will have access to cancel your order.

Simply go to your account, order and cancel. Another solution is by calling us or contact us through email or facebook message. Click here to get contact information.

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.